Our Privacy Policy, Terms, and Conditions

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

What type of information do you collect?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company's website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’ s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Limo Anywhere and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

In accordance with data privacy regulations, you must inform your visitors that you are using cookies on your site. This can be done by adding a section about your site's cookies in your privacy policy. Make sure to include details about the types of cookies your site uses.

Wix uses cookies for important reasons, such as:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at croyal@mobileroyallimo.com or send us mail to:

Royal Limousine Service

358 St Louis St, Mobile, AL 36602

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at croyal@mobileroyallimo.com or send us mail to:

Royal Limousine Service

358 St Louis St, Mobile, AL 36602

SMS Terms & Conditions

SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Royal Limousines, you may receive messages related to the following (examples only):

Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)

For an Example:
"Hello, this is a friendly reminder of your upcoming booking with Royal Limousines at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Royal Limousines at any time."

Message Frequency
Message frequency may vary depending on the type of communication.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These may differ for domestic vs. international messages.
Opt-In Method
You may opt in to receive SMS messages from Royal Limousines in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

Opt-Out Method
You can opt out of receiving SMS messages at any time by replying "STOP" to any message. You may also contact us directly to request removal from our SMS list by emailing us at info@mobileroyallimo.com.
Help
If you are experiencing issues, reply with the keyword "HELP" or contact us directly at (251) 264-3030.

Additional Option:
If you do not wish to receive SMS messages, simply leave the SMS consent box unchecked on our forms.

Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by texting "STOP"
For help, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages
Message frequency may vary

Our Privacy Policy, Terms, and Conditions

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